HUBA Privacy Policy

We value your privacy and are committed to protecting your personal data.

HUBA Privacy Policy

At HUBA, we value your privacy and are committed to protecting your personal data. This privacy policy outlines the information we collect, how we use it, and your rights regarding your data. Please read this document carefully to understand our practices.

Who We Are

Our website address is: www.huba.com.np.

HUBA is operated by HUBA Fashion, a clothing brand dedicated to providing high-quality apparel. For any inquiries, you can contact us at:

Email: customercare@hubanepal.com
Phone: +977 9703723253
Address: Kathmandu, Nepal

Depending on your local or national regulations, we may be required to display additional details such as a registered address or company registration number. Please contact us for more information.

What Personal Data We Collect and Why

Types of Data Collected

We may collect the following data from users and site visitors:

Personal Data: Name, email address, personal account preferences.
Transactional Data: Purchase history, payment details.
Technical Data: Cookies, IP address, and browser information.
Sensitive Data: If necessary, such as health-related information (with explicit consent).

Collection Methods

Personal data is collected through:

User interactions (e.g., account registration, purchases).
Contact forms and comments.
Cookies, analytics tools, and embedded content.

Purpose of Collection

We collect personal data for the following purposes:

To fulfill and manage purchases.
To provide customer support.
To improve site performance and user experience.
For compliance with legal obligations or based on user consent.

Comments

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the site.

Contact Forms

If you use our contact form, we collect your name, email, and message content. These submissions are kept for six months for customer service purposes but are not used for marketing without your explicit consent.

Cookies

We use cookies to improve your browsing experience. Cookies may include:

Session cookies for user authentication.
Analytics cookies to track site performance.
Third-party cookies for social media or advertising integrations.

You can manage your cookie preferences through your browser settings.

WooCommerce Cookies

WooCommerce uses cookies to:

Track items in your shopping cart.
Maintain user sessions during checkout.
Improve the overall shopping experience.

Analytics

We use analytics tools to understand user behavior and improve our website. These tools include:

Google Analytics: Tracks user behavior, traffic sources, and conversions.
Google Site Kit: Integrates analytics insights directly into the website dashboard.
Google Search Console: Monitors website performance in search engines.
MonsterInsights: Enhances WooCommerce-specific reporting for better decision-making.
Hotjar (Optional): Tracks user sessions to understand on-site behavior (if implemented).

Users can opt out of analytics tracking through their browser settings or by using tools like Google’s opt-out browser add-on. For more details, please refer to Google’s Privacy Policy.

Who We Share Your Data With

We share your data with trusted third-party providers for purposes such as:

Payment Processing: eSewa, FonePay.
Cloud Storage and Hosting: Hostinger.
Analytics: Google Analytics, Google Site Kit, Google Search Console.

For a full list of providers and their privacy policies, contact us.

How Long We Retain Your Data

Contact form entries: 6 months.
Analytics records: 1 year.
Purchase records: 10 years.

You can request deletion of your data at any time, subject to legal obligations.

What Rights You Have Over Your Data

You have the right to:

Access the personal data we hold about you.
Request corrections or deletions.
Withdraw consent for data processing.
File a complaint with a data protection authority.

To exercise these rights, please contact us at customercare@hubanepal.com.

Where Your Data Is Sent

Data may be transferred outside the European Union. We ensure that such transfers comply with EU data protection standards through:

Privacy Shield agreements.
Standard contractual clauses.
Binding corporate rules.

How We Protect Your Data

We employ the following measures to secure your data:

Encryption for sensitive information.
Two-factor authentication for account access.
Regular staff training on data protection.

What Data Breach Procedures We Have in Place

In the event of a data breach, we will:

Notify affected users within 72 hours.
Provide recommendations to mitigate risks.
Report the breach to relevant authorities.

What Third Parties We Receive Data From

We may receive data from third-party providers, such as advertisers or analytics services. This data is processed in accordance with this policy.

Automated Decision-Making and Profiling

Our website may perform automated decision-making or profiling for services such as:

Targeted advertising.
Stock notifications via WooCommerce Back In Stock plugin.

You have the right to contest automated decisions affecting you.

Industry Regulatory Disclosure Requirements

If required, we comply with additional industry regulations. For more details, please contact us.

Thank you for trusting HUBA. For any privacy concerns, please reach out to us at customercare@hubanepal.com or call us at +977 9703723253.